Kashmiri Saffron

At The Chinar Organic, we value your satisfaction and strive to provide you with the finest quality products. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You may return a product within 7 days of delivery if it is damaged, defective, or incorrect.
• The product must be unused, in its original packaging, and accompanied by proof of purchase.
• To initiate a return, email us at [thechinarkmr@gmail.com] with your order details and reason for return.

Refunds

• Once we receive your return, we will inspect the item and notify you about the approval or rejection of your refund.
• If approved, the refund will be processed within 7-10 business days to your original payment method.
• Shipping charges are non-refundable unless the return is due to our error.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days of receiving your order.

Non-Returnable Items

• Opened or used products
• Items without original packaging
• Perishable or customized products

Contact Us

For any questions regarding returns and refunds, reach out to us at [thechinarkmr@gmail.com] or call [Tel: +91 9419604979].

• Shipping Locations: We deliver across India.
• Processing Time: Orders are processed within 24-48 hours.
• Delivery Time: Estimated 3-7 business days depending on location.
• Shipping Charges: Free shipping on prepaid orders; COD charges may apply.
• Tracking: A tracking link will be shared via email/SMS once dispatched.

For any queries, contact our support team. 🚚✨